Back in Turku and Needs are on my mind

Good week to everyone!

Weekend went nicely in West Naantali, some fishing, enjoying, outdoor life and relaxing in the Archipelago.

Mobile phone gave possibility to participate easily with group and share ideas quickly and effortlesly.

We had good start in Facebook group during last days about our our ideas and where to concentrate, where to focus. We though about cafe shops and can I think that it's possible to include also that in bigger Crocery focus, as many bigger shops have already cafe services inside or in immediate vicinity of their shopping area.

Personally I started this mission with needs in general and let my mind wander around Needs, what are the ones that are essential to us all and what impact those needs have, what are kind of problem points. Problems might lead mid to benefits and open news ideas and roads. I quess we agree after several postings that grocery store, medium to big size stores, not just small ones, that are kind of becoming quite rare also, could be the target of development.

So, Grocery needs what are they? I believe that at least it's very important to keep clients kind of flowing in, regularily. Personnel/staff should be fullfilling their mission and cash flow need to be constant and regular. There are other needs also and many needs are linked to each other, in the big picture, all is networked and connected. In shopkeeping business all operations should support each other, eventhough they sometimes look to be acting independently and on their own. Benefits, at least how they look now, they are natural and kind of easily noticable, like attractive grocery store increases positive memory that will increasy customer loyalty. We talked about positive mood in the class room and summarized that it's important to make such positive memory impact to customers mind, kind of succeed in hearts and mind operation, to make customer our ambassador from business owners view. And as Sarina told, it is made from specific and many things, is formed from many things. There is several puzzles, larger and smaller ones in the big picture. All makes a success together. It's positive, it gives energy and helps personnel in general to work well and happily, when they know that they are part of something bigger.. Happy personnel and staff can serve better and produces more and better customer service. Enough success and cash flow enables business to operate and increases investment possibilities. All these together increases trust in general.
It's good to let mind flow and be aware of all ideas. Let's think and see you all in team and LeanInno group on Thursday :)

Saki