We discovered that SOKOS doesn't target the younger men, and I found an article which will confirm that SOKOS must attract this category of people.
1) Department Stores Target Young & Traditional Male Shopper
Below is the link :
http://www.wwd.com/markets-news/textiles/department-stores-target-young-traditional-male-shopper-7264242
"This year, more than a third of men say they "love or enjoy" clothes"shopping"
"Department stores have really changed their presentation,"
Furthermore, they try to involve the customer :
"We also try to engage our customer and provide him with an exciting shopping experience by hosting in-store activities such as cigar rolling demonstrations, local craft beer tastings, shoe shining and music."
"there is no doubt that male celebrities — especially athletes — have a big influence on what men think about purchasing."
2 : How to attract more customers in your store in 8 easy steps?
Below is the link:
http://www.retaildoc.com/blog/how-to-attract-more-customers-to-your-store-in-8-easy-steps
I think we have to rise few points :
The point 3 is relevant: Sokos must make its employees feel good. And I think all Sokos mall have the same strategy, if only Turku Sokos doesn't work well, it's maybe about the atmosphere in that place and not about the strategy.
The point 6 is interesting: Become a student of facebook to explore what is going on. What's about the younger man group? What are the new trends? What novelty?
To attract a new target, we must to know it perfectly.
To attract a new target, we must to know it perfectly.
3: Men are shopping more than ever, while women are watching more TV.
Below is the link :
http://www.nielsen.com/us/en/insights/news/2011/in-u-s-men-are-shopping-more-than-ever-while-women-are-watching-more-tv.html
In this article, there are unmistakeable graphs. Nowadays, men facing a higher unemployment. Consequently, they have free time and they are increasingly taking a more active role in household duties.
Although this explanation is for USA, it is the same in Finland because men are less employed than women.
I found this information on this website :
http://tilastokeskus.fi/til/tyti/2014/02/tyti_2014_02_2014-03-25_tie_001_en.html
"Men’s employment rate is 67.3 per cent and women’s 66.5 per cent. "
To conclude, SOKOS department store might target younger men. How to attract them? KNOW them and act according to their expectations.
Thomas
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