In the evening I started to think about inner motivation factors and power of happiness as those are important elements in life, also when working individually and in the team. There are books about the team work and making things together, like Yhdessä menestymisen taito (Art of succeeding together) by Kari Helin, just starting to read that.
I love reading books, exploring data and as a result found something relevant concerning the project that I want to share. When reading about Sinek Simon and Why queston from the internet, there was a good video from speech of Ron Gutman and The hidden power of smiling. Here link to that: http://www.ted.com/playlists/4/what_makes_you_happy. There are also many other good pitches from different speakers, that might motivate us as, help us all working together and in this Project.
When thinking about creating a positive and inspirational environment inside W, these videos can be used to develop and plan a better long term leadership and personnel management culture anywhere. To build a smiling and motivated customer service mindset, the store can truly make miracles when boosting their sales and building a bond to customers. They can improve also everybodys confidence and motivate personnel inside the shop. This will expand wellbeing to the customers and eventually create our citycenter more emotionally alluring area to spend time and shop. To change mindset to smiling one really helps :)
Have a good weekend and let's continue learning. Saki
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